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Description
Fabled Service PDevelop standard setting customer service Based on the best selling book Fabled Service by BetsySanders This program will help you develop exceptional customer servicethat puts your organization above your competition. InspiringFabled Service helps you assess your needs and select activities toimprove weak areas in your current customer service. Teach others vital customer service skills, such as how to: * Positively represent the organization *
Develop standard-setting customer service Based on the best-selling book Fabled Service by BetsySanders This program will help you develop exceptional customer servicethat puts your organization above your competition. InspiringFabled Service helps you assess your needs and select activities toimprove weak areas in your current customer service. Teach others vital customer service skills, such as how to:* Positively represent the organization
* Satisfy customers so they will buy the product or service
* Encourage customers to return
* Understand what motivates people and initiates action
* Solve problems immediately and effectively... and more Simply written, this program includes all necessary materials tocreate results-oriented, customized customer service training. ATrainer's Guide includes specific direction for administering theCustomer Service Survey, which assesses individual strengths andweaknesses in three learning areas: understanding him or herselfand others; planning for results; and product/service knowledge.The Guide also includes 12 prepared activities that correspond withthe three learning areas. Using results from the survey, you chooseactivities that will help your group improve in its weaker areas.Each activity specifies goals, materials needed, time required, physical setting, and process (including questions to help youreview what was learned and help people understand what can beapplied to every day situations). You will need to order a Participant Workbook for each personinvolved in the training. The Workbook includes a copy of thesurvey and participant materials for each activity. Create great service that gets customers talking
Binding Type: Paperback
Publisher: Jossey-Bass
Published: 07/17/1997
ISBN: 9780787909383
Pages: 127
Weight: 0.60lbs
Size: 9.93h x 7.00w x 0.41d
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4.8 ★★★★★
Based on 645 reviews
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Product Reviews
★★★★★ 5
Very nice for the price! Don’t regret buying it
Color: Natural - Rectangle, Size: 6-panel, Color: Natural - Rectangle, Size: 6-panel
Better than I thought. I bought it for my remote job and it blocks everything out perfectly.
* Came pre-built (thank goodness), sturdy, & no tears/rips in the “fabric”.
* Everything is in good shape.
* Folds up nicely
* Doesn’t tip over easily (you gotta put some force into it).
* It’s not transparent, however, light does filter through and if someone is standing or walking close to the divider (like a few inches away from the divider) you can see a shadow/a figure.
* I have a standing desk and it still covers everything (I’m 5’6” & my camera gets about to 6’4ish)
Photos are of me sitting & standing and the dividers still covering my entire background minus my ceiling light fixture
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Reviewed in the United States on March 12, 2026
★★★★★ 1
Me llegó roto
Color: Natural - Rectangle, Size: 8-panel, Color: Natural - Rectangle, Size: 8-panel
Me llegó roto
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Reviewed in the United States on April 21, 2026
★★★★★ 5
Love it it was perfect for what I needed it for. Good quality!
Size: 4 Panel, Color: Black
It like a very dark chocolate brown/black. What I liked most about it is that you just pull it out of the box take the long plastic film off of it and it's ready to go. It has protective feet on the bottom. It's very attractive and it was so easy. It's so nice when you have a product you don't have to assemble.
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Reviewed in the United States on May 13, 2026
★★★★★ 5
Good quality. Nice design
Size: 4 Panel, Color: Chocolate Brown
Love it. Beautiful and good material. Just a little bit too high for my room.
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Reviewed in the United States on May 7, 2026
★★★★★ 4
Shipped quickly and as described
It was what I expected as functionality, lightweight and easy to move about. I plan to use it in my enclosed patio to obscure weight bench and wts. My only complaint is that the bamboo cover on one edge is not secure. But I will probably use a magic marker to cover the natural back that is showing. I don’t have time to return it as my event is coming soon.
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Reviewed in the United States on July 3, 2025