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Description
HPE Foundation Care Software Support - 5 Year - Warranty Swmod E-l SvcProtect and optimize your IT infrastructure with HPE Foundation Care Software Support, a comprehensive service that blends hardware and software coverage to maximize availability, minimize downtime, and accelerate problem resolution. This 5 year program delivers proactive maintenance, rapid responses, and expert guidance from Hewlett Packard Enterprise (HPE) technical resources. By combining remote diagnostics, software updates, and on site hardware
Protect and optimize your IT infrastructure with HPE Foundation Care Software Support, a comprehensive service that blends hardware and software coverage to maximize availability, minimize downtime, and accelerate problem resolution. This 5-year program delivers proactive maintenance, rapid responses, and expert guidance from Hewlett Packard Enterprise (HPE) technical resources. By combining remote diagnostics, software updates, and on-site hardware support when needed, Foundation Care helps your IT team focus on strategic initiatives while reducing risk and total cost of ownership.
- All-in-one coverage for eligible HPE hardware with remote diagnosis, proactive troubleshooting, and on-site hardware repair if required—ensuring business-critical systems stay available.
- Extended 5-year service duration provides long-term reliability, predictable budgeting, and a stable support baseline for growing environments.
- Software benefits include access to remote technical support, software updates and patches, Basic Software Support, and Collaborative Call Management for selected non-HPE software, all designed to reduce downtime and accelerate issue resolution.
- Rapid response and problem-solving with a 2-hour software support service response time, helping your team respond to critical incidents quickly and maintain service levels.
- Flexible, scalable coverage that spans hardware and software across your IT stack, backed by HPE’s global expertise and collaborative support model for swift issue resolution.
Technical Details of HPE Foundation Care Software Support - 5 Year - Warranty Swmod E-l Svc
HPE Foundation Care Software Support is designed to increase the availability of your IT infrastructure by combining hardware and software services. The service includes remote diagnosis and support, with on-site hardware repair if required to resolve issues affecting system uptime. For eligible HPE hardware products, the offering may include Basic Software Support and Collaborative Call Management for selected non-HPE software, providing a holistic approach to troubleshooting across both vendor products and compatible third-party solutions.
- Coverage scope: Hardware and software services to maximize IT infrastructure availability.
- Support delivery: Remote diagnosis and support, with on-site hardware repair when needed to resolve hardware-related issues.
- Software inclusions: For eligible hardware, Basic Software Support and Collaborative Call Management may be provided for selected non-HPE software.
- Software updates: Remote technical support and access to software updates and patches for software covered under Foundation Care.
- Service duration: 5-year coverage, ensuring long-term reliability and predictable maintenance planning.
- Response time: 2-hour software support service response time to help your team address software issues promptly.
- Next Business Day (NBD) option: The offering may include NBD Service Warranty to provide a reliable, convenient problem-solving solution alongside software support.
- Activation and eligibility: Determine which eligible software products are included as part of hardware coverage; activation is coordinated with HPE or an authorized partner.
how to install HPE Foundation Care Software Support
Foundation Care Software Support is a service offering rather than a traditional software installation. Activation and enrollment are completed through HPE or an authorized partner. To get started and ensure you receive full coverage, follow these steps:
- Assess eligibility: Verify that your hardware is eligible for Foundation Care and that any relevant software components are supported within the program.
- Request activation: Work with your authorized HPE representative or partner to activate the Foundation Care Software Support on your account, linking your hardware SKU and any covered software products.
- Confirm coverage details: Review which software products are included (including Basic Software Support and Collaborative Call Management where applicable) and confirm response-time expectations and service windows.
- Access support portals: Once activated, your IT team will gain access to HPE’s remote support portal, escalation paths, and software update channels for timely issue resolution.
- Schedule and coordinate on-site support: If hardware issues require on-site intervention, coordinate with your HPE technician for a convenient service window, ensuring minimal business disruption.
- Leverage ongoing updates: Rely on ongoing software updates and patches to keep systems secure and operating with the latest features and compatibility improvements.
Frequently asked questions
- What is included in HPE Foundation Care Software Support? It combines hardware and software services to maximize IT availability, including remote diagnosis and support, on-site hardware repair when needed, and software benefits such as updates, patches, Basic Software Support, and Collaborative Call Management for eligible non-HPE software.
- How long does the coverage last? The service is provided for a 5-year period, offering long-term reliability and budget predictability.
- What is the response time for software issues? The program provides a 2-hour service response time for software-related problems, enabling rapid escalation and resolution.
- Do I need to install anything to use this service? No installation of software is required. Activation is done through HPE or an authorized partner, and the service is delivered via remote support, with on-site visits scheduled as needed for hardware repairs.
- Are non-HPE software products covered? For eligible hardware, Basic Software Support and Collaborative Call Management may be included for selected non-HPE software, giving your IT team coordinated problem-solving across multiple vendors.
- How do I activate and manage the service? Activation and management occur through your HPE representative or partner. They will verify eligibility, enroll the assets, and provide access to the support portal and software update streams.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.3 ★★★★★
Based on 1322 reviews
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Product Reviews
★★★★★ 5
Fantastic upgrade from my original stand. Base is a little bulky, but stand is versatile and sturdy.
Size: Single, Style: Free-Standing, Size: Single, Style: Free-Standing
Amazing value for this stand. I needed a stand with more degrees of freedom than the original one that came with my monitor, and this stand (which was inexpensive relative to the cost of the monitor) was a great purchase. The base of the stand is a little bulky/high, and the soft material on the bottom of it can rub off very easily if you let the stand catch the back edge of your desk. Otherwise though, the stand is extremely easy to install, and it provides far more degrees of freedom for rotation and translation than the original stand for my monitor. Now my monitor is sitting at a comfortable viewing angle closer to my desk tilted slightly upwards toward me.
Just keep in mind that you have to tighten down the height and tilt adjustments (the things that would be affected by gravity). So, if you want to adjust those frequently, this stand might not be a great fit for you. That said, it does provide a hidden but easy-to-access spot to store the keys needed to loosen it up to make those adjustments. So, if you need to make those adjustments, you'll always have quick access to the necessary tools.
Highly recommended for its price in particular.
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Reviewed in the United States on October 2, 2025
★★★★★ 5
A Solid Monitor Stand
Size: Single, Style: Free-Standing
This is an extremely sturdy monitor stand. Easily assembled in less than 20 minutes. Instructions were simple. The hex tools came with the stand, but you just need a Nr 2 Phillips Screwdriver for the bolts mounting the VESA plate to the monitor. Take note that this stand has a heavy base to hold larger/heavier monitors up to 22 lbs, but does not take a lot of space. I chose this variant so that it could handle my heavy 24-inch Planar monitor. The included cable management clip was a nice touch. Rotation and tilt feature moves easily and has decent range. I'm very happy with my purchase and it was available for overnight shipment in my region.
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Reviewed in the United States on December 28, 2025
★★★★★ 4
WALI Dual Monitor Stand: A Solid, Space-Saving Base Camp
Size: Dual, Style: Free-Standing
WALI Dual Monitor Stand: A Solid, Space-Saving Base Camp
I needed to reclaim some real estate on my crowded desk, and this WALI freestanding mount did the trick. It's a straightforward, no-frills solution that holds my two 24-inch monitors securely and opens up a ton of space underneath.
Assembly is intuitive, though having a second pair of hands is helpful when you're attaching the monitors to avoid any tipping. The all-metal construction feels sturdy and reliable. The adjustments are basic but effective—you can raise or lower both monitors together on the central pole and tilt or swivel them individually to get the angles just right. The included cable management clips are a nice touch for keeping things tidy.
The key thing to understand with any freestanding mount is balance. If you extend the arms all the way out toward you, the whole unit can get top-heavy and want to tip forward. I keep my monitors positioned more centered over the heavy base, and it's perfectly stable. It's not meant for dramatic, extended poses.
For the price, it's fantastic value. It doesn't have the infinite, fluid adjustability of high-end gas-spring arms, but it doesn't need to. It lifts your monitors, frees up your desk, and does its job without any fuss.
Bottom Line: An excellent, budget-friendly way to lift two monitors and dramatically increase your usable desk space. Just be mindful of the center of gravity and don't expect ultra-flexible, independent positioning.
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Reviewed in the United States on August 26, 2025
★★★★★ 5
Nice, sturdy, and supportive and easy to set up for my dual 27" monitors!
Size: Dual, Style: Free-Standing
Nice, sturdy, and supportive and easy to set up for my dual 27" monitors!
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Reviewed in the United States on May 18, 2026
★★★★★ 5
Easily supports a pair of 26" displays
Size: Dual, Style: Free-Standing
I have no complaints with this stand. It is not as nice as the Inland brand sold at MicroCenter, but it does its job. It beats the price of the MicroCenter one, thats for sure.
It comes with all the hardware you might need, even long screws and bushings if you have a display that needs them.
Assembly was quick. It comes mostly assembled anyway. You have to put the bottom on the post then attach the assembled arms to the post.
Setting up can be a challenge but with help, its easy. After mounting the bracket on the back of the displays, you just slide them into the receiver on the arms.
Once mounted, adjusting the position is simple, but can take a while as there are several joints which can be positioned to angle the displays as you like.
The cord clips do an OK job of cord management, but the clips are not as good as the Inland ones. They do the job, but not as durable. I broke the one that goes on the post, but I tried getting it to hold a wad of wire. My fault.
I recommend this stand.
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Reviewed in the United States on December 3, 2025